Thank you for choosing iAfrica Media Marketplace! We are committed to providing you with high-quality digital products.
Please take a moment to review our refund policy:
Digital Products All products sold on our platform are digital downloads. Due to the nature of digital products, we are unable to offer refunds, exchanges, or cancellations once your purchase is complete. This is because digital products, once downloaded or accessed, cannot be returned or “recalled” in the same way physical products can. Once the product has been delivered to you, we are unable to ensure that it hasn’t been fully used or copied.
Issues with Downloading or Accessing Products We understand that sometimes technical issues can arise. If you experience any problems with downloading or accessing your digital product, please contact us right away. We are happy to offer a replacement product to resolve any issues you may face.
How to Contact Us If you need assistance or have any concerns about your purchase, please don’t hesitate to reach out to us at: [email protected]. Our support team is here to help and will respond as quickly as possible.
Thank you for your understanding and for shopping with iAfrica Media Marketplace!
